Our Story

Founded in 1996, Q Apartments is the largest provider of serviced and furnished accommodation in Scandinavia, with its headquarters located in Copenhagen, Denmark.

With over 1000 units under management and over 250 of these units owned by Q Group Holding, our financial results show an impressive position.

Q Apartments has been able to grow the portfolio to these numbers by a blend of qualities, including a passion for excellent customer service, unrivalled attention to detail and significant investment into information systems.

The amount of International business travel and expats has increased significantly over the years. This in turn has led to the requirement of quality accommodation. Q Apartments has taken advantage of this by providing a home away from home concept for business travellers who need longer-term stays.

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Our Office

Our offices are located in Valby, Maskinparken, alongside a number of the largest Danish companies. It’s a new modern area, and we are very proud of our new office with an international look. We are always very happy to welcome you to our company.

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Our mission

As a global provider of corporate accommodations, we know that our activities affect the communities and environments we operate in. We therefore seek to ensure that we make a positive difference everywhere that we operate and across all aspects of our business through our policies and practices.
We have adopted, regularly check progress against and review the following rigorous code of conduct together with our citizenship, community engagement and sustainability quality and service frameworks to ensure our impact is advantageous to both our business and the locality.

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Our Values

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Consistency

We consistently deliver an imitable level of quality when it comes to service and product. Our clients can rely on us to deliver when they need it the most.

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Transparency

We are not about frills and fuss. We are all down to earth people, who believe in straightforwardness, honesty, integrity and delivering on our promises

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Costumer Service

Relationships are at the core of Q’s identity. We make our clients feel safe, happy and at ease. We take time to listen to our clients and understand how they feel, what they need and how we can improve our service.

Privacy Policy

Q Apartments is committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients, both in terms of normal commercial confidentiality, and the protection of all personal information received in the course of providing the business services concerned. We extend the same standards to all our customers, suppliers and associates.

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Our departments

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Reservations department

We have a very dedicated reservations department with highly professional team members. They have been in the industry for more than 25 years and know their way around all parts of Copenhagen. They have massive experience in finding the right accommodation for every single client, no matter what the requirements may be. We will always try to meet your individual needs, such as an extension of your stay, additional beds for family or visitors, and enabling you to bring your pet.

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Contract department

We have a very dedicated administration/contract department with employees that have been with us for more than 2 decades. We are here to advise you and answer any questions you may have. We are very experienced in advising and helping expats relocate to Copenhagen, Odense, Kalundborg, and Svinninge and are here to help you in any way.

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Service department

We pride ourselves on our transparent and flexible service. We offer 24-hour emergency service, to put your mind at ease.

Our commitment is to make your stay as smooth and effortless as possible. Our dynamic team will give an immediate phone or email response to your questions or concerns.

Our office hours are Monday-Thursday from 9 am to  4 pm. Friday 9 am to 3 pm. Our emergency number is +45 22220610

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Housekeeping department

We have our own internal housekeeping team, here to serve you. Besides cleaning the apartments when you move out, we offer all kinds of cleaning services. We can provide weekly cleaning, bi-weekly cleaning, or at any interval, you may require. Just contact our Housekeeping department and we will forward an offer to you. Our cleaning service includes a fresh change of linen.

Q Work

At Q Work, we offer specialized solutions for craftsmen and project employees who need temporary housing while working in Copenhagen and Odense. Our fully furnished rental apartments provide a stress-free beginning, whether the stay is short-term or long-term.
If you’re looking for a rental apartment in Copenhagen, Kalundborg, Køge, or a rental property in Odense for your project team, Q Work is your reliable partner. We take care of everything so your employees can focus on their work – we handle the comfort.
With flexible rental agreements, we offer the perfect solution for craftsmen and project employees who require temporary housing, regardless of the project’s duration.

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